Whether you are a first time client or a returning one, here is where you can find everything you need to know about your appointment.
Plan Your Visit
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Appointment Bookings
The best way to book is through the online booking system. I accept email and Instagram requests, but will not always be able to respond immediately.
A credit card is required to secure all appointments, but will not be charged. Final payment may be made with this card or another method of your choice.
You will also receive a text and email reminder 24 hours prior to your appointment.
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Gratuity Free
Each visit is tailored specifically to you and is 100% inclusive…that’s right, no gratuity. Seriously! And I’m more than okay with that, because I’m charging appropriately for my time and experience.
If you would like to thank me, I would greatly appreciate a written Google review and referrals to your friends and family!
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Method of Payment & Parking
I accept Cash, E-transfer, MasterCard, Visa and American Express.
There is a parking available in the driveway or on the street.
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Cancellation Guidelines
If you need to cancel or reschedule your appointment, I respectfully request at least 24 hours notice. Cancellation or no-show fees will be charged to your card on file.
Any cancellation or reschedule made less than 24 hours will result in a cancellation fee. The amount of the fee will be equal to 50% of the reserved services.
All no-show appointments will be subjected a fee of 100% of the reserved services and a 50% booking fee will be required for any future appointments. This fee will be applied to your final service total on the day of your services.
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Late Arrivals
If you are more than 15 minutes late for your service, I may not be able to accommodate you. In this case, the same late cancellation fee of 50% will apply and we will reschedule your service for another time.
In the event that I am able to accommodate you, I will do my very best to complete as much of the service as I can in the remaining time and the appointment will be charged in full even if the service has to be adjusted.